Terms of Use for the Guest Management Tool

1. Scope of Application / Reservation of the Right of Modification

The following Terms of Use apply to the use of the Guest Management Tool provided by the Fortes’Nickel GmbH (“Provider”). This Tool is designed for d&b to facilitate guest management for trade shows events, especially ISE 2025, including registration, check-in, and demand inquiry features. The Tool is available to d&b group employees, professional users, including event organizers, hosts, and their teams ("User"). Subject to these Terms of Use, the Tool may be used free of charge for Users.

2. Copyright

All content and features within the Tool are protected by copyright. Any use of the Tool's content (incl. code) beyond what is expressly permitted under these Terms requires prior written approval from Fortes’Nickel GmbH.

3. Provision of Features and Functions

The Provider doesn’t reserve the right to modify, suspend, or terminate any features or functions of the Tool at any time. Furthermore, the Provider only changes content on request by d&b.

4. Liability

  1. The Provider shall only be liable for defects in the Tool (e.g., bugs or faults) if such defects have been maliciously concealed. No other express or implied warranties or guarantees are provided regarding the performance, functionality, or availability of the Tool.
  2. The Provider accepts liability only for damages caused by intent or gross negligence and where legally required.
  3. All other liability is excluded.
  4. Limitations of liability extend to the personal liability of the Provider's representatives, employees, and subcontractors, as well as to indirect and consequential damages (e.g., data loss, hardware/software damage, or business interruptions).

5. Registration / Deregistration

  • Users must register an account to access the Tool. Registration requires a Name, Lastname, valid email address and password.
  • Users are responsible for keeping their login credentials confidential and for all activities conducted through their account. If unauthorized use is detected, Users must notify the Fortes’Nickel GmbH immediately and change their login details.
  • Users can delete their account at any time by sending a specified request to mail@db-guestmanagement.com. To ensure that the request has been made by you, we ask you to send a copy of your identity document with the request. Make your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and Citizen Service Number black in this copy. This is to protect your privacy. The Fortes’Nickel GmbH will respond to your request as soon as possible, always within four weeks.
  • The Provider reserves the right to terminate an account with two weeks' notice via email to the registered address.
  • In the case of a violation of these Terms, the Provider may delete a User’s account without prior notice and may seek damages from the User.

6. Data Protection

The use of the Tool is subject to the Provider’s Data Protection Policy, which can be reviewed here: https://db-guestmanagement.com/privacy-policy

7. Miscellaneous

  1. All disputes arising from or related to these Terms of Use are subject to the laws of Germany, excluding its conflict-of-law rules. The UN Convention on the International Sale of Goods (CISG) shall not apply. The exclusive jurisdiction for disputes is Dusseldorf, Germany.
  2. If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in effect.
  3. Conflicting or additional terms from the User are only valid if expressly agreed to in writing by the Provider.

Contact Information

If you have questions regarding the Tool or these Terms of Use, please contact:

Support and legal Questions:
Fortes’Nickel GmbH
Hoffeldstraße 31
40235 Düsseldorf
Germany

Email: mail@db-guestmanagement.com